Volunteer Manager

What is a volunteer manager?

A volunteer manager is someone who oversees and coordinates the work of volunteers within an organization.

What does a volunteer manager do?

Usually, a volunteer manager does the following:

• Recruits and selects suitable volunteers for specific roles
• Provides training and support to volunteers
• Coordinates schedules and ensures that volunteers are properly assigned to tasks
• Monitors and evaluates the performance of volunteers
• Handles any issues or concerns that arise with volunteers
• Recognizes and rewards volunteers for their contributions

What does the day-to-day life of a volunteer manager look like?

A volunteer manager usually works during regular office hours, from 9am to 5pm. They may occasionally work evenings or weekends to attend events or meet with volunteers. Their tasks can include:

• Interviewing potential volunteers and matching them to suitable roles
• Organizing and conducting training sessions for new volunteers
• Creating and distributing schedules and assignments for volunteers
• Providing ongoing support and guidance to volunteers
• Monitoring and evaluating the performance of volunteers
• Dealing with any issues or conflicts that arise among volunteers
• Recognizing and thanking volunteers for their efforts

Where does a volunteer manager work?

Volunteer managers can work in a variety of organizations, including:

• Non-profit organizations
• Charities
• Community centers
• Hospitals
• Schools
• Museums
• Environmental organizations

What tools/software/hardware does a volunteer manager use?

A volunteer manager may use various tools and software to help with their work, such as:

• Spreadsheet software (e.g. Microsoft Excel) to organize volunteer data and schedules
• Communication tools (e.g. email, messaging apps) to stay in touch with volunteers
• Volunteer management software to track volunteer hours and performance

What do I need to become a volunteer manager?

To become a volunteer manager, you may need:

• Relevant education: While not always required, a degree in social work, volunteer management, or a related field can be beneficial.
• Experience: Prior experience working with volunteers or in a leadership role is often preferred.
• Communication skills: Strong communication and interpersonal skills are essential for working with volunteers.
• Organizational skills: Being organized and able to manage multiple tasks and people is important in this role.

What career paths are available?

There are several career paths available to you as a volunteer manager, including:

• Senior Volunteer Manager: With experience, you can progress to a senior position where you oversee multiple volunteer programs or manage a team of volunteer managers.
• Non-Profit Manager: You may transition into a broader management role within a non-profit organization, overseeing various functions in addition to volunteer management.
• Community Engagement Coordinator: This role involves working closely with community members and stakeholders to engage volunteers and develop programs that meet community needs.

What jobs are similar to a volunteer manager?

• Community Engagement Officer: Focusing on building connections and collaborations within the community.
• Event Coordinator: Managing and organizing events that rely on volunteer assistance.
• Human Resources Coordinator: Overseeing volunteer recruitment, training, and management within a larger organization.

What made you want to become a volunteer manager?

How did you get your first volunteer manager job?

What was the one thing that surprised you the most about being a volunteer manager?

Are you a volunteer manager? We want you to share your experiences with those looking to start or change their careers to volunteer management. If you're interested, contact us at [leave this as the contact email address].