Event Operations Manager

What is an Event Operations Manager?

An Event Operations Manager is someone who plans, organizes, and manages operations for various types of events. They ensure that all aspects of an event run smoothly and efficiently, from logistics to staffing, to create a successful and memorable experience for attendees.

What does an Event Operations Manager do?

Usually, an Event Operations Manager does the following:

• Plans and organizes all operational aspects of an event, such as venue selection, transportation, and accommodation arrangements.
• Manages event budgets and ensures that expenses are kept within budget limits.
• Liaises with clients or stakeholders to understand their event requirements and objectives.
• Coordinates with various suppliers and vendors to secure necessary resources and services for the event.
• Recruits and manages event staff, such as security personnel, ushers, and technicians.
• Oversees event set-up, including audiovisual equipment, décor, and signage.
• Monitors event proceedings and addresses any operational issues that may arise.
• Evaluates the success of events and gathers feedback for future improvements.

What does the day-to-day life of an Event Operations Manager look like?

An Event Operations Manager usually works regular office hours, between 9am and 5pm. However, the nature of the role may require flexibility, as events often take place during evenings or weekends. The specific hours of work can vary depending on the event schedule. Day-to-day tasks may include:

• Planning and coordinating event logistics, such as contacting suppliers and arranging transportation.
• Meeting with clients or stakeholders to discuss event requirements and provide updates on progress.
• Reviewing and finalizing event budgets, ensuring expenses align with available resources.
• Conducting site visits to venues to assess spaces and plan event layouts.
• Attending team meetings to discuss event plans, timelines, and any operational issues.
• Being on-site during events, overseeing operational aspects and managing staff and vendors.

Where does an Event Operations Manager work?

Event Operations Managers can work in a variety of settings including:

• Event management companies
• Hotels, convention centers, and other event venues
• Non-profit organizations
• Corporations with in-house event departments
• Self-employment as a freelance Event Operations Manager

Event Operations Managers may need to travel to different event locations, both within the UK and potentially internationally.

What tools/software/hardware does an Event Operations Manager use?

An Event Operations Manager may use a variety of tools including:

• Event management software: These software applications help with tasks such as event registration, attendee management, and budget tracking. Examples include Cvent, Eventbrite, and Bizzabo.
• Project management tools: These tools assist in organizing and managing tasks, timelines, and team collaboration. Popular options include Trello, Asana, and Basecamp.
• Communication tools: Event Operations Managers rely on tools such as email, phone, and video conferencing platforms to stay in touch with clients, team members, and suppliers.
• Event planning templates and spreadsheets: These tools help with creating budget plans, guest lists, vendor contact lists, and other event-related documents.
• Audiovisual equipment: Event Operations Managers may use audiovisual equipment during on-site event management, such as walkie-talkies for real-time communication, or laptops for presentations and coordination.

What do I need to become an Event Operations Manager?

There are several paths to becoming an Event Operations Manager, including:

• Bachelor's degree: A degree in event management, hospitality, business management, or a related field can provide a solid foundation of knowledge and skills.
• Industry experience: Gaining practical experience through internships or entry-level roles in event management is valuable. Starting as an event coordinator, assistant, or volunteer can help develop essential skills and industry knowledge.
• Professional certifications: Some organizations offer certifications specifically for event professionals, such as the Certified Meeting Professional (CMP) designation provided by the Events Industry Council.
• Networking: Building a professional network within the events industry can lead to job opportunities and access to resources and knowledge.

What career paths are available?

There are several career paths available to Event Operations Managers, including:

• Senior Event Operations Manager: This role involves overseeing larger and more complex events, managing a team of operations staff, and handling high-profile clients.
• Event Director: Event Directors are responsible for the overall strategy and direction of events, including operational aspects. They collaborate with various departments and stakeholders to deliver successful and impactful events.
• Event Planner/Coordinator: Event Operations Managers can transition into roles that focus more on the planning and coordination side of events, working closely with clients to bring their visions to life.
• Wedding Planner: With their expertise in event logistics and operations, Event Operations Managers can specialize in wedding planning, creating unforgettable experiences for couples and their guests.
• Venue Manager: Event Operations Managers may move into managing event venues, overseeing day-to-day operations, and ensuring excellent customer experiences.

Starting on this career path may involve gaining experience in event operations, building a strong network within the industry, and continuously updating skills and knowledge through professional development opportunities.

What jobs are similar to an Event Operations Manager?

• Event Coordinator: This role focuses more on the planning and coordination aspects of events, working closely with clients to execute their vision.
• Conference Manager: Conference Managers oversee the organization and operations of conferences or conventions, ensuring smooth execution and attendee satisfaction.
• Hospitality Manager: Hospitality Managers work in hotels or resorts, overseeing various aspects of guest experiences and events within the establishment.
• Venue Operations Manager: Similar to an Event Operations Manager, Venue Operations Managers are responsible for the day-to-day operations of event venues, ensuring events run smoothly.

Are you an Event Operations Manager? We want you to share your experiences with those looking to start or change their careers to Event Operations Manager. If you're interested, contact us at mail@calumchilds.com.