Freight Forwarder

What is a freight forwarder?

A freight forwarder is someone who helps companies transport goods from one place to another by managing the logistics and documentation involved in the process.

What does a freight forwarder do?

Usually, a freight forwarder does the following:

• Arranges the transportation of goods by land, sea, or air.
• Books shipping services with carriers and negotiates rates.
• Prepares and manages the necessary documents for customs clearance and compliance.
• Tracks shipments and provides updates to clients.
• Handles any issues or delays in the transportation process.

What does the day-to-day life of a freight forwarder look like?

A freight forwarder usually works between 9am and 5pm, though this may vary depending on the company you're working for. You'll spend a significant amount of time communicating with clients, carriers, and customs officials to ensure smooth transportation processes. You may also have to handle unexpected challenges, such as customs clearance issues or delays in shipping.

Where does a freight forwarder work?

Freight forwarders can work in various settings, including:

• Shipping and Logistics Companies: Many companies specialize in freight forwarding services.
• Freight Forwarding Agencies: These agencies specifically focus on managing transportation logistics.
• Manufacturing and Retail Companies: Some larger companies have in-house freight forwarding departments to handle their transportation needs.

Freight forwarders usually work in office environments, but they may also need to visit ports, airports, or warehouses occasionally.

What tools/software/hardware does a freight forwarder use?

A freight forwarder uses a variety of tools, including:

• Transportation Management Systems (TMS): Software platforms that help automate and streamline transportation processes.
• Customs Software: Tools used to manage customs documents and clearance procedures.
• Communication Tools: Email, phone, and messaging services to communicate with clients, carriers, and customs officials.

What do I need to become a freight forwarder?

There are a few paths you can take to become a freight forwarder, including:

• Bachelor's degree: Some companies may prefer candidates with a degree in logistics, supply chain management, or a related field.
• Professional Certifications: Obtaining certifications from organizations like the International Federation of Freight Forwarders Associations (FIATA) can enhance your credentials.
• Experience: Gaining practical experience in the freight forwarding industry through internships or entry-level positions can also be beneficial.

What career paths are available?

There are several career paths available in the field of freight forwarding, including:

• Senior Freight Forwarder: With experience, you can take on more complex logistics projects and manage a team of freight forwarders.
• Logistics Manager: This role involves overseeing the entire supply chain, including transportation, warehousing, and inventory management.
• Import/Export Coordinator: Specializing in either imports or exports, coordinators handle the logistics and documentation for international shipments.

Starting as an entry-level freight forwarder or gaining experience in logistics can pave the way for advancement in these career paths.

What jobs are similar to a freight forwarder?

• Supply Chain Manager: Overseeing the entire supply chain process, from sourcing raw materials to delivering the final product.
• Customs Broker: Focusing on customs procedures and compliance, assisting clients in meeting import and export regulations.
• Logistics Coordinator: Coordinating transportation, warehousing, and order fulfillment processes.

What made you want to become a freight forwarder?

How did you get your first freight forwarding job?

What was the one thing that surprised you the most about being a freight forwarder?

Are you a freight forwarder? We want you to share your experiences with those looking to start or change their careers to freight forwarding. If you're interested, contact us at mail@calumchilds.com.